Gary J. Anderson

Profile

Dedicated user experience professional with a passion for creating design experiences that exceed users’ expectations and leave them delighted.

Serve as team lead for all user experience research efforts in the organization
Plan and execute usability studies utilizing multiple research methodologies (e.g. usability testing, contextual inquiry, prototyping, etc.)
Provide interaction design and visual design support to projects as needed
Lead design for several key efforts (e.g. business transformation dashboard, IT associate portal, etc.)
Manage SUPERVALU’s Preview Installation Experience (PIE) process
Designed and implemented a foundational usability training course
Designed and implemented visual thinking/visual communication training
Co-developed and coordinated a heuristic review process to improve Vendor Management’s purchasing decisions
Developed promotional materials (video, presentations, podcasts, etc.) to enhance efforts to institutionalize usability within the organization

Designed training materials for 20+ major projects and corporate initiatives
Training deliverables included: end-user written materials (e.g. manuals), video scripts/storyboards, e-learning modules, facilitator guides, presentations, and performance support tools (e.g. quick references)
Managed the development work of four associates (two SUPERVALU associates and two external contractors) dedicated to building the training support for a key corporate transformative effort
Facilitated multi-day leadership training for corporate and retail associates
Managed the selection and marketing of the corporate e-learning library

High-Tech Marketing and Human Resources focus areas

Minor: Business Administration